Arizona State University Management Customer Service Strategies Reflective Memo

  

Using content from class this week, please draft a 2-3 page (double-spaced) reflective memo (addressed to yourself or to leaders of your organization) about the information you learned and how it may apply to your organization.

  • What can you pull from this information that could make a positive impact at your organization?
  • What suggestions for new practices or initiatives would you outline based on your insights from this week’s materials?
  • Include at least 4 citations from our Week 1 materials. These citations can come from any number of readings or other media.

Please use the following references:

https://www.hbs.edu/managing-the-future-of-work/po

https://singularityhub.com/2020/01/30/7-business-m


https://podcasts.apple.com/us/podcast/62-a-masterc


https://www.forbes.com/sites/forbestechcouncil/201

https://hbr.org/2020/05/digital-transformation-com

The oragnizations leader can be addressed in this paper which would be Amazon.

  

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